Returns & Refunds

• It is the customers responsibility to check all the order details are correct at the time of placing your order.
  
• If an item is delivered faulty or incorrect, you must contact us within 14 days of receiving your order. Please contact our customer care team on 0113 8730206 or email info@sleepstyle.co.uk stating your order number and concerns. 
   
• We require notice within 14 days of the original order date to cancel or amend orders.
  
• Cancelled orders involving alteration or colour matched products would be non refundable. 
  
• Custom alteration, colour matched or products that are made to order are non refundable. 

• For hygienic reasons, mattresses and bedding can not be returned once they have been removed from their packaging.
   
• Custom alteration, colour matched or products that are made to order can only be exchanged if the product is delivered damaged.